Every rental on Rentyh is backed by our Protection Guarantee, giving you peace of mind whether you're renting or lending.
Our comprehensive protection program covers both renters and lenders.
Coverage for accidental damage to rented equipment during the rental period.
Reimbursement if your equipment is stolen during a verified rental.
Protection against third-party bodily injury or property damage claims.
Filing a claim is simple and straightforward.
Contact our support team within 24 hours of discovering damage or loss.
Provide photos, receipts, and a description of what happened.
Our team reviews the claim and communicates with both parties.
Approved claims are paid out within 5-7 business days.
Follow these tips to ensure a safe and successful rental experience.
Take photos of equipment before pickup and after return to have a clear record of condition.
Keep all conversations on the platform so we have a record if any disputes arise.
Check that the person you're meeting matches their Rentyh profile. Meet in public places when possible.
Understand the rental terms, return date, and any usage restrictions before confirming.
If something seems wrong, contact our support team right away. Quick reporting helps resolve issues faster.
Our support team is here to help you understand your coverage.
Contact Support